Documentation
IntelSpeak AI Intercom Documentation
Comprehensive guides to help you understand and use every feature of IntelSpeak AI Intercom. Learn how to set up, configure, and manage your AI-powered customer support platform.
Getting Started
Learn the basics and start using the platform
Core Features
Essential features for customer support
Conversations
Manage and track all customer conversations, both chat and voice
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Conversation Escalation
Automatically escalate conversations to human operators when needed
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Knowledge Base
Admin OnlyUpload and manage documents that inform your AI agent's responses
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Feedback & Ratings
Admin OnlyCollect and analyze customer feedback and ratings from conversations
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Voice Assistant
Admin OnlyConfigure and manage AI voice assistants for phone call support
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Logs
Admin OnlyView detailed logs of all system activities, conversations, and events
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Configuration
Customize and configure your setup
Management
Manage your team, data, and organization
Team Management
Admin OnlyInvite team members, assign roles, and manage permissions
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Settings
Configure platform settings, notifications, and preferences
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Plans & Billing
Admin OnlyManage your subscription plan and billing information
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Testimonials
Admin OnlyCreate and manage customer testimonials for your website
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Need Help?
Can't find what you're looking for? Check out our support resources or contact us directly.